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√ After-Sales Service

Q1: Are you a factory or trading company?

A1: We are a factory established for over 20 years.

Q2: What is your MOQ? Do you accept small order quantity or mixed container?

A2: Depending on what kind of products you want.For our own brand products,we accept one container mixed with several items.

Q3: Can you supply OEM service?

A3: Yes,we can. And we've done OEM service for many global customers.

Q4: Can i get a free sample?

A4: Yes, you can.

Q5: Do you have any Certificate?

A5: Yes, we have BRC, ISO, HACCP, IFS Certificate.

Q6: What is your payment term?

A6: T/T (30% as deposit,the balance should be paid before shipment.)

Q7:What is your loading port?

A7: Shantou Port

Q8: What is the shelf life?

A8: 12 months

Q9: Where is your factory located?

A9: Our factory is located at Long Xin industrial zone, Shantou City, Guangdong Province. It is about 3 hours away from Guangzhou by high-speed rail.

Q10: What's your delivery time?

A10: Normally it is about 30 days after receive the deposits and confirm the designs,samples.

Q11: How long have you exported the products?

A11: For more than 10 years export experience,we can supply professional products with quality and competitive prices.

Q12:What's your main market ?

A12: Canada, USA, UK, Australia, New Zealand, South Africa, Chile, Korea, Malaysia, Philippines